Senior Applications Systems Analyst Specialist
hace 2 meses
Sonata Software Overview:
We are a global technology company specializing in platform-based digital transformation. Our Platformation methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers.
As a trusted partner of world leaders in various industries, our software portfolio includes the Brick & Click Retail Platform, Modern Distribution Platform, Rezopia Digital Travel Platform, Kartopia E-commerce Platform, Halosys enterprise development automation Platform, CTRM Commodity Trading and Risk Management Platform and KODO - AI Powered Customer Experience (CX) Platform.
Role Description:
This role is responsible for collaborating with stakeholders to understand their needs, analyzing existing processes, and identifying opportunities to enhance efficiency and automation using ServiceNow. The ideal candidate will design ServiceNow solutions, including workflows and configurations, to align with established processes and fulfill specific business requirements.
The successful candidate will develop and execute test plans to ensure the accuracy, functionality, and reliability of implemented ServiceNow solutions. Additionally, they will provide ongoing support for ServiceNow users, troubleshoot issues, and continuously optimize the platform to maintain high performance and stability.
Responsibilities:
- Collaborate with stakeholders to understand their needs and identify opportunities for process improvement
- Design ServiceNow solutions to align with established processes and fulfill specific business requirements
- Develop and execute test plans to ensure the accuracy and functionality of implemented ServiceNow solutions
- Provide ongoing support for ServiceNow users and troubleshoot issues
- Continuously optimize the ServiceNow platform to maintain high performance and stability
Requirements:
- Bachelor's degree or equivalent work experience
- 7+ years of relevant work experience
- Significant design experience in Relational Databases, Online Systems, and Web-Based Applications
- High proficiency in Excel and Word
- Financial Services and mortgage industry experience preferred
Why Choose Sonata Software?
We offer an outstanding opportunity to use your skills and imagination to push the boundaries of what's possible. You'll have the chance to build innovative solutions to some of the world's toughest problems. Our team of diverse innovators is driven to go beyond the status quo and craft what comes next.
We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
Salary:$60,000 - $65,000 per month
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