Airport Operations Manager
hace 1 día
Job Summary
United Airlines is seeking an experienced Airport Operations Manager to join our team. As a key member of our airport operations team, you will be responsible for ensuring the smooth and efficient operation of airport activities.
About the Role
The successful candidate will have a proven track record of leadership and experience in managing airport operations. You will be responsible for supervising a team of front-line workers, providing technical guidance, and interpreting company guidelines and procedures.
Key Responsibilities
- Manage and coordinate airport activities to ensure on-time performance and high-quality service delivery.
- Lead and motivate a team of front-line workers to deliver excellent customer service and meet performance standards.
- Monitor and assess issues, identifying opportunities for improvement and implementing corrective actions.
- Analyze trends and review key metrics to inform decision-making and drive business growth.
- Develop and implement standard work processes and continuous improvement initiatives to enhance operational efficiency.
- Set performance standards and provide regular coaching, feedback, and recognition to team members.
- Cultivate effective relationships with vendors, stakeholders, and internal teams to achieve shared goals and objectives.
Qualifications
- Bachelor's degree or 4 years of relevant work experience, preferably in airport operations or a related field.
- Experience leading and influencing a team, with a strong background in customer service and conflict resolution.
- Excellent written and oral communication skills, with proficiency in IT systems and common software appropriate to the work group.
- Able to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
Salary Information
We offer a competitive salary package, estimated to be around $85,000 - $110,000 per annum, depending on experience. This role is based in Mexico City and offers a unique opportunity to develop your career in a dynamic and growing industry.
About United Airlines
United Airlines is a leading carrier with a commitment to safety, quality, and customer satisfaction. We are proud to offer a comprehensive benefits package, including medical, dental, and vision coverage, retirement savings plans, and opportunities for professional development.
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