Airport Operations Manager

hace 1 día


Monterrey, Nuevo León, México United Airlines A tiempo completo

Job Summary

United Airlines is seeking an experienced Airport Operations Manager to join our team. As a key member of our airport operations team, you will be responsible for ensuring the smooth and efficient operation of airport activities.

About the Role

The successful candidate will have a proven track record of leadership and experience in managing airport operations. You will be responsible for supervising a team of front-line workers, providing technical guidance, and interpreting company guidelines and procedures.

Key Responsibilities

  • Manage and coordinate airport activities to ensure on-time performance and high-quality service delivery.
  • Lead and motivate a team of front-line workers to deliver excellent customer service and meet performance standards.
  • Monitor and assess issues, identifying opportunities for improvement and implementing corrective actions.
  • Analyze trends and review key metrics to inform decision-making and drive business growth.
  • Develop and implement standard work processes and continuous improvement initiatives to enhance operational efficiency.
  • Set performance standards and provide regular coaching, feedback, and recognition to team members.
  • Cultivate effective relationships with vendors, stakeholders, and internal teams to achieve shared goals and objectives.

Qualifications

  • Bachelor's degree or 4 years of relevant work experience, preferably in airport operations or a related field.
  • Experience leading and influencing a team, with a strong background in customer service and conflict resolution.
  • Excellent written and oral communication skills, with proficiency in IT systems and common software appropriate to the work group.
  • Able to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.

Salary Information

We offer a competitive salary package, estimated to be around $85,000 - $110,000 per annum, depending on experience. This role is based in Mexico City and offers a unique opportunity to develop your career in a dynamic and growing industry.

About United Airlines

United Airlines is a leading carrier with a commitment to safety, quality, and customer satisfaction. We are proud to offer a comprehensive benefits package, including medical, dental, and vision coverage, retirement savings plans, and opportunities for professional development.



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