Data Insights Analyst
hace 1 mes
The Data Insights Analyst position at Citi involves the analysis of departmental systems, workforce, and procedures in coordination with the Customer Service function. The goal is to ensure accurate reporting and compliance across all product lines.
Responsibilities:
- Design and analyze moderately complex reports to satisfy management requirements.
- Write specifications for new report programs, spreadsheets, and other devices to produce reports.
- Develop and prepare reports and records relating to a particular project.
- Provide basic assistance within a specific section of the company's customer service function.
- Develop and maintain working knowledge of industry practices and standards.
- Recommend appropriate actions to resolve identified problems, as needed.
Requirements:
- 0-2 years of experience in a related role.
- Bachelor's/University degree or equivalent experience.
- Ability to exchange information in a clear and concise way.
- Effective verbal and written communication skills.
- Demonstrated ability to remain unbiased in a diverse working environment.
Job Family: Customer Service
Job Family Group: Service
Time Type: Full time
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