Salesforce Business Improvement Specialist
hace 3 semanas
We are seeking a seasoned Salesforce Business Improvement Specialist to join our team at Ingredion Incorporated (Corporate). As a key member of our Global CRM function, you will be responsible for driving sales productivity and effectiveness through technology, data, and process improvement.
Key Responsibilities:
- Work with business stakeholders to identify opportunities for driving sales productivity and effectiveness through technology, data, and process improvement.
- Manage the product roadmap, prioritization, release planning, and delivery of key features for the business processes and technologies you oversee.
- Perform business analyst duties in complex technical projects, overseeing requirements gathering, research, testing, deployment, documentation, training, communication, and user enablement.
- Manage, track, and ensure the timely resolution of risks, blockers, issues, and bugs.
- Review, test, and measure business impact of CRM enhancements to ensure they are providing business value and delivering expected ROI.
Requirements:
- A passion for customers, demonstrated business acumen, and a digital-first mindset.
- Experience managing complex technical projects, including requirements gathering, research, testing, deployment, documentation, training, communication, and user enablement.
- Excellent problem-solving and analytical skills.
- Ability to work in an agile development environment and partner with cross-functional teams.
What We Offer:
- A dynamic and innovative work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
- A comprehensive benefits program.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.
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