Senior Quality Assurance Specialist

hace 1 mes


Ecatepec de Morelos, México Sc Johnson A tiempo completo

About the Role

We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at S.C. Johnson. This role will be responsible for leading effective CAPA management, ensuring compliance with ISO 9001 requirements, and contributing to the continuous improvement of our Quality Management System.

Key Responsibilities

  • Coordinate quality documentation control systems to ensure updated procedures are in place across functional areas.
  • Fully manage CAPA management in Entropy to ensure timely completion and proper documentation of effective action plans for quality incidents.
  • Ensure the closure of follow-up activities recorded in the Quality Master Action Plan (Q-MAP).
  • Facilitate the progress of consumer and customer complaints through accurate traceability, investigation, documentation, and timely closure.
  • Collaborate with cross-functional teams, including Manufacturing, Maintenance, Procurement, Planning, GSARA, RD&E, and Quality Engineering, to support complaints or GEN23 related activities.
  • Validate proper updates of controlled chemical substances records to ensure regulatory compliance.
  • Perform quarterly reviews of Quality Risk and Opportunity Matrix with functional areas.
  • Support external audit requirements as requested.

Requirements

  • Bachelor's degree in Engineering, Chemical, or relevant field.
  • Strong problem-solving and analytical skills.
  • Familiarity with Quality Management Systems, ISO 9001, and Good Manufacturing Practices (GMP).
  • Solid knowledge of CAPA Management.
  • Effective communication skills, both written and verbal.
  • Highly organized and detail-oriented with strong follow-up skills to manage large volumes of documentation.
  • Proficiency in Microsoft Word, Excel, SAP, Entropy, and Sharepoint.
  • Intermediate to advanced English proficiency.

Estimated Salary Range: $65,000 - $90,000 per year, depending on location and experience.



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