Empleos actuales relacionados con Help Desk Technician - Monterrey, Nuevo León - Hro

  • Help Desk Technician

    hace 3 días

    Monterrey, Nuevo León, México beBee Careers A tiempo completo

    About the RoleThe Help Desk Technician is a critical position in our organization, responsible for providing timely and effective technical support to end-users.This entry-level role involves responding to IT requests, troubleshooting and resolving issues, configuring and maintaining hardware and software, and escalating complex problems to senior...

  • Help Desk Technician

    hace 1 semana

    Monterrey, Nuevo León, México Hro A tiempo completo

    About Hro">Hro strives to provide top-notch IT services to its clients, and we're looking for a skilled Help Desk Technician to join our team. Job Summary">The Help Desk Technician will provide technical support to clients through various channels, including phone, email, and on-site visits. Main Responsibilities">The main responsibilities of this role...

  • Help Desk Technician

    hace 1 semana

    Monterrey, Nuevo León, México GM Financial A tiempo completo

    We are seeking a Help Desk Technician to join our team at GM Financial International Operations. This is an exciting opportunity for a highly motivated individual to contribute to our success in Latin America and China.About the PositionThe Help Desk Technician will be responsible for providing timely, first-call resolution to technical support issues while...

  • Help Desk B2B

    hace 3 horas

    Monterrey, Nuevo León, México Hro A tiempo completo

    We are looking for a competent Help desk B2B technician to provide fast and useful technical assistance on computer systems.You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • It Help Desk

    hace 3 horas

    Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

    Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.We are looking for an IT Support Technician for the Monterrey site to join our...

  • Help Desk

    hace 2 semanas

    Monterrey, Nuevo León, México Hro A tiempo completo

    We are looking for a customer service oriented **Help desk** specialist to provide technical support to users in an efficient and accurate manner.You will be considered as the firm's front liner and you will solve basic technical problems and provide support for all assigned areas.The goal is to make sure that customer value is maintained to the standards...

  • Help Desk

    hace 3 semanas

    Monterrey, Nuevo León, México Human Resource In Action A tiempo completo

    **Vacante para la empresa Human Resource in Action en Monterrey, Nuevo León**:Lider Help DeskRequisitos: Estudios requeridos: Preparatoria concluida/ estudios técnicos Experiência en el area de atención a clientes, mesa de ayuda, help desk, operaciones Inglés (requisito deseable, no indispensable)Funciones:Operar equipos de computo Windows y MS office,...

  • It Help Desk

    hace 3 semanas

    Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

    Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.We are looking for an IT Support Technician for the Monterrey site to join our...

  • It Help Desk

    hace 3 semanas

    Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

    Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.We are looking for an IT Support Technician for the Monterrey site to join our...

  • Help Desk Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Hro A tiempo completo

    About Hro: We are seeking a skilled Help Desk specialist to provide top-notch technical support to our clients. As a front-line representative, you will play a vital role in ensuring that customer value is maintained to the highest standards.

Help Desk Technician

hace 3 semanas

Monterrey, Nuevo León, México Hro A tiempo completo

**Job Description**

We are seeking a highly skilled Help Desk Technician to join our team at Hro. As a Help Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their technical issues are resolved in a timely and efficient manner.

Responsibilities:

  1. Provide technical support to clients via phone, email, or chat
  2. Analyze and troubleshoot technical issues using various diagnostic tools and techniques
  3. Communicate effectively with clients to understand their technical needs and provide solutions
  4. Prioritize and manage multiple open issues simultaneously
  5. Document technical knowledge and procedures for future reference

Requirements and Skills:

  • Proven work experience in a similar role (Tech Support, Hel Desk or Service Desk)
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in English language

Benefits and Perks:

  • A competitive base salary
  • A performance bonus structure
  • A comprehensive benefits package
  • A dynamic and supportive work environment