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**Senior Business Transformation Consultant**

hace 2 meses


Ciudad de México, Ciudad de México ServiceNow A tiempo completo
About the Role

We are seeking a highly skilled and experienced **Senior Business Transformation Consultant** to join our team at ServiceNow. As a key member of our Global Sales Strategic Accounts team, you will play a critical role in driving business growth and transformation for our customers.

Key Responsibilities
  • Customer Engagement: Lead discovery workshops with prospecting and existing customer leadership and their teams to understand goals and challenges.
  • Value Creation: Document and present insights and recommended solutions to meet customer goals, and help customers estimate value for potential deployment of ServiceNow solutions.
  • Strategic Account Management: Work with sales and customer success to help establish account strategies for accounts in the region, and provide expertise to help assess and prioritize accounts and strategies.
  • Thought Leadership: Identify and lead the creation of new IP (best practices, white papers, workshops, etc.), and improve current methods and frameworks.
Qualifications

To be successful in this role, you will have:

  • 7+ years of relevant experience as a Management Consultant with exposure to cloud technologies or as a customer-facing strategy manager with a technology vendor.
  • Ability to navigate processes and industry trends (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred.
  • Presentation skills including public speaking, meeting facilitation, and whiteboarding.
  • Deep customer connections in regions.
  • Executive presence with a humble demeanor.
  • Enjoyment working in a collaborative environment.
  • Ability to travel up to 40% of the time.
About ServiceNow

ServiceNow is a global market leader in the enterprise software industry, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

We are committed to creating an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact us for assistance.