Security Director, Park Hyatt Los Cabos Hotel

hace 5 horas

Baja California Sur, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo
About Our Team

We are seeking an experienced Security Director to join our team at Park Hyatt Los Cabos Hotel & Residences. This is a unique opportunity to lead our security operations and contribute to the overall success of our hotel.

Job Description

Overview:

The Security Director will be responsible for overseeing the safety and security of our guests, employees, and property. This role will require strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Develop and enforce security policies, procedures, and protocols to ensure a safe environment for all guests and staff.
  • Conduct regular risk assessments, identifying potential threats, vulnerabilities, and recommending solutions to mitigate risks.
  • Oversee access control systems, surveillance equipment, and emergency response procedures.
  • Monitor all hotel areas to detect and prevent safety or security breaches.

Emergency Management:

  • Create and implement emergency response plans for fire, medical emergencies, natural disasters, and other incidents.
  • Lead evacuation drills and train staff in emergency protocols to ensure readiness.
  • Serve as the main point of contact for law enforcement, fire departments, and other emergency services.

Guest and Employee Safety:

  • Respond promptly to security incidents or guest concerns, ensuring timely resolution with a focus on maintaining discretion.
  • Investigate accidents, thefts, and other incidents, documenting findings and reporting to the appropriate parties.
  • Ensure compliance with local regulations and safety standards.

Team Leadership:

  • Recruit, train, and supervise the security team, fostering a culture of professionalism and accountability.
  • Schedule and manage the security team's shifts to ensure optimal coverage at all times.
  • Provide ongoing training to staff on hotel safety standards, guest service etiquette, and security practices.

Salary and Benefits:

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus a comprehensive benefits package that includes health insurance, retirement savings plan, and paid time off.

Requirements:

  • Bachelor's level degree in a related field.
  • Minimum of 5 years in security management, with at least 2 years in a luxury hospitality environment.
  • Proven leadership experience in managing security teams.
  • Strong knowledge of security technologies, emergency management, and risk assessment.
  • Excellent communication and interpersonal skills to interact effectively with guests, employees, and external agencies.
  • Ability to remain calm under pressure and make quick, sound decisions.
  • Detail-oriented with strong organizational and problem-solving skills.
  • First Aid, CPR, or other relevant safety certifications (preferred).
  • Advanced English Level C1.

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