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Mobile Device Field Test Specialist
hace 2 meses
At 10 Bti Solutions, Inc., we are seeking a highly skilled Mobile Device Field Test Engineer to join our team. As a key member of our organization, you will play a critical role in ensuring the quality and reliability of our mobile devices.
Key Responsibilities:- Identify potential problems and risks, and develop a risk management program to mitigate them.
- Recruit and manage a user pool for ongoing and upcoming projects, providing on-site training as needed.
- Ensure proper device setup for user trials and monitor issues registered during the trial period, ensuring fixes are provided before market launch.
- Analyze user data to identify issue trends and user patterns in pre-launch devices.
- Create periodic project status reports and final reports upon project completion.
- Monitor and control projects based on business objectives and key performance indicators.
- Conduct pre/post surveys for user trials and in-depth analyses on user behaviors related to specific product features.
- Coordinate with cross-functional teams to align carrier and manufacturing schedules with user trial schedules.
- Bachelor's degree in Engineering, Information Systems, Industrial Engineering, Consumer Behavior, Business Administration, Analytics, or related field.
- 0-2 years' experience in the telecommunications industry.
- Strong communication skills for demonstrations and end-user training.
- Proficient in Korean and English (both verbal and written); additional language skills are a plus.
- Ability to perform root cause analysis, decision analysis, and process mapping.
- Demonstrated English language competence in written and oral communication for internal and external audiences.
- Working knowledge of Android, iOS, and Windows platforms.
- Develop and maintain excellent working relationships with colleagues at all levels within the organization.
- Possess a high degree of technical aptitude in software testing principles.
- Understand relevant technologies in the current and evolving marketplace.
- Passionate about learning and staying informed about emerging technologies.
