Digital Director Lead
hace 1 mes
About the Role
Pernod Ricard is seeking a highly experienced Digital Director to lead the strategic development and execution of a seamless, engaging digital consumer journey. This role will collaborate across departments to optimize touchpoints and enhance overall the digital consumer experience.
Main Responsibilities
- Lead the development and execution of a comprehensive consumer journey strategy, mapping out touchpoints and interactions across various channels.
- Collaborate with marketing, sales, product, and customer service teams to leverage technologies to ensure a seamless and cohesive consumer experience throughout the entire journey.
- Utilize data analytics and customer insights to optimize the consumer journey, identifying areas for improvement and opportunities to enhance engagement.
- Oversee the implementation and integration of technology solutions to support and enhance the consumer journey, including CRM systems and marketing automation tools.
- Implement personalized marketing strategies and communication tactics at different stages of the consumer journey to increase relevance and engagement.
- Establish key performance indicators (KPIs) & monitor existing Common Digital Marketing Objectives (CDMOs) to measure the success of the consumer journey strategy and make data-driven adjustments as needed.
- Collaborate with relevant teams to allocate resources effectively, ensuring alignment with the consumer journey strategy and overall business objectives.
- Stay abreast of industry trends and emerging technologies to continually innovate and enhance the consumer journey experience.
- Drive the adoption of new digital tools and platforms to enhance efficiency and effectiveness, upskilling the relevant teams.
- Collaborate with relevant teams to ensure compliance for relevant touchpoints.
- Ensure best practices and an excellent UX/UI for the brand's websites while also leading the SEO strategies for each one.
About the Team
Pernod Ricard is a global company with a rich history and a passion for innovation. We are a team of creative and ambitious individuals who are dedicated to delivering exceptional results and making a meaningful impact in the world of digital marketing.
Requirements
- Bachelor's degree in Marketing, Communication, or related field.
- 10+ years of experience in digital marketing, with a proven track record of leading creative teams.
- Strong knowledge of Google Suite tools, SEM, SEO, and Social Media/Online Advertising.
- Excellent creativity, team management, and strategic mindset skills.
- Ability to influence and partner with internal and external suppliers and partners.
- Strong project management and communication skills.
What We Offer
Pernod Ricard offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we strive to create a workplace that is inclusive and respectful of all individuals.
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