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We are seeking a highly skilled Customer Quality Assurance Specialist to join our team at Continental. As a key member of our quality team, you will be responsible for ensuring that our products meet the highest standards of quality and customer satisfaction.
Key Responsibilities- Develop and maintain strong relationships with customers to understand their quality requirements and expectations.
- Collaborate with cross-functional teams to implement quality improvements and ensure compliance with international standards such as IATF 16949 and VDA.
- Lead customer quality issues, handle and report (8D / A3) and organize problem-solving and track improvement implementation.
- Ensure quality standards are being met throughout the entire production process, toward no defect, no escape to customer.
- Participate in developing FMEA, Control Plan, Work Instruction and other quality-related documents.
- Bachelor's degree in engineering.
- Experience as Customer Service is mandatory.
- Excellent communication and presentation skills.
- 3+ years of working experience in manufacturing and working knowledge of Quality Systems.
- Problem Solving knowledge such as 8D, A3 methodology.
- Control Plan, FMEA, Process Flow, SPC, MSA (GR&R).
- Advanced English.
- ISO IATF 16949, Core Tools and VDA 6.3.
- Statistical tools.
- Willing to travel sporadically.
Continental is a leading technology company that develops and manufactures innovative products and services for sustainable and connected mobility. We offer safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. Our company has a strong commitment to an inclusive and non-discriminatory culture.
