Operations Excellence Lead, Amazon FBA Fulfillment

hace 1 mes


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
Job Description:

As a highly skilled Operations Excellence Lead, you will play a pivotal role in driving process improvements for our Fulfillment program (FBA - Fulfillment by Amazon) at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

About the Role:

You will be part of our Operational Excellence team and be responsible for auditing and enhancing operational processes to achieve customer satisfaction while minimizing costs.

This is an exciting opportunity to leverage your analytical skills and experience with Lean, Six Sigma methodologies to drive meaningful changes and contribute to the success of our Fulfillment centers.

You will work closely with central teams to implement process improvements, develop monitoring mechanisms, and ensure seamless collaboration towards achieving collective goals.

Key Responsibilities:
  • Analyze processes and defects to identify areas for improvement
  • Drive continuous enhancements to supply chain design to optimize efficiency
  • Collaborate with cross-functional teams to test and implement process changes
  • Design and implement reporting dashboards to track progress
Requirements:
  • Minimum 2 years of experience in sales or account management
  • Proven track record in digital advertising and client-facing roles
  • Excellent Excel skills and data analysis abilities
  • Demonstrated experience analyzing key performance indicators and metrics
PREFERRED QUALIFICATIONS:
  • Experience analyzing open issues and resolution metrics for managed accounts
  • Relationship management experience within technology, start-ups, or SaaS platforms
Estimated Salary:

$120,000 - $180,000 per annum, depending on qualifications and location.



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