Operations Team Lead
hace 4 días
Amazon Logistics, or AMZL, is a division of Amazon that handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
We focus on operations, with 24/7 shifts in most of our locations. Our team is people-focused and supportive, particularly as many of our people work through the night.
About the RoleThis role is fully onsite and requires flexibility to work and rotate shifts, including weekends, holidays, and/or overnight shifts, and ability to work overtime both in peak season and as needed.
The Area Shift Manager will lead a large and diverse team to ensure their area of the business keeps pace with demand. This includes implementing corrective actions to maintain quality and productivity at consistently high levels and supporting and leading a team, handling administrative work, and building a strong team culture.
You'll also analyze performance and suggest process improvements to optimize work and improve customer service. Additionally, you'll promote best practices and continuous process improvements across your team in areas like health and safety and productivity.
Key Responsibilities- Promote a culture of safety and wellbeing.
- Analyze and implement corrective actions to maintain quality and productivity.
- Support and lead a team, handle administrative work, and build a strong team culture.
- Analyze performance and suggest process improvements.
- Promote best practices and continuous process improvements.
We're looking for a high-potential leader who is ready to own their impact in Amazon Operations as an entry-level manager working to be the most customer-centric company on earth.
You'll have your leadership capacity stretched to its full potential as a front-line leader, with opportunities to invest in others and develop a people-focused leadership style.
Requirements- A completed Bachelor's Degree or 2+ years Amazon experience.
- 2+ years' experience in a role with similar responsibilities.
- 1+ year of direct management experience for employees and their performance.
- English Intermediate-Advanced (B2+).
- Fluent in Spanish, both written and verbal.
Estimated salary: $60,000 - $80,000 per year.
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