Senior Claims Manager

hace 4 semanas


Xico, México Aig A tiempo completo

Job Summary

Aig is seeking a highly experienced Senior Claims Manager to lead our Complex Claims Team. As a key member of our leadership team, you will be responsible for driving best practice claims handling performance and technical development of your team.

Key Responsibilities

  • Manage the allocation of claims within the Complex team of adjusters.
  • Provide technical guidance and support to team members, and manage their performance.
  • Keep the Auto Senior Manager informed of key Complex loss developments and wider Complex trends.
  • Execute strategic initiatives within the Complex team to drive performance and maintain best practice.
  • Ensure accurate and consistent reserving and financial control of claims within the Complex team.
  • Mitigate indemnity and expense spend for Complex claims within the team.
  • Performance manage the team to maximize best practice compliance and minimize lost economic opportunity within Complex claims.
  • Develop and implement effective communication strategies to engage with all relevant stakeholders.

Requirements

  • Proven experience in managing teams and driving performance in a complex claims environment.
  • Strong technical knowledge of Auto claims topics and policy language.
  • Excellent stakeholder management and communication skills.
  • Ability to positively influence stakeholders at every level, both internally and externally.
  • Leadership skills, including direction, pace setting, coaching, and effective listening.

What We Offer

Aig offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to attracting and retaining top talent, and offer a competitive compensation and benefits package.


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