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Compliance Change Control and Policy Analyst

hace 2 meses

Xico, México Mastercard A tiempo completo
About the Role

We are seeking a highly skilled Policy and Procedure Maintenance Analyst to join our Mastercard Transaction Services (MTS) Compliance team. As a key member of our team, you will be responsible for managing the accurate and timely review, processing, and implementation of Change Requests based on established procedures.

Key Responsibilities
  • Maintain documentation filing systems, including logs and traceability matrices, to ensure Policies and Procedures are up-to-date and compliant.
  • Keep inventory and records of Policies and Procedures, supporting materials, templates, and archived versions.
  • Communicate Compliance Policies and procedures to management and designated departments.
  • Manage the MTS Compliance SharePoint site with up-to-date records.
  • Receive, analyze, and process submitted change requests.
  • Review CRs for completeness and adherence to quality procedure.
  • Work with stakeholders to assess the impact of change (positive and negative).
  • Manage CR change activity from initial request through technical review and implementation.
  • Verify, check, and approve new and revised documents.
  • Organize and coordinate change implementation plans.
  • Monitor data posted to technology projects management platform.
  • Maintain change control log files and project workflow status.
  • Prepare various reports to management and third parties.
  • Provide support and guidance on methods, procedures, and requirements to site personnel.
  • Work with the Governance team to implement professional and technical revisions to Change Control Procedures.
  • Assist employees with document issuance, access, and storage of records as requested.
  • Coordinate and utilize system for archiving and off-site storage record retention.
  • Provide training to relevant personnel on all aspects of the Change Control process.
  • Assure that change records are readily retrievable and in inspection-ready condition.
  • Check and verify that change orders are accurate, properly cross-reference all affected documents, and meet requirements for compliance with external reviewers and internal documentation practices.
  • Support the correct and timely implementation of Change Request solutions.
  • Assist in drafting of new policies and procedures as directed by Policy and Procedure Manager.
  • Participate as required in training on issues affecting own area of work.
  • Notify manager of compliance questions and issues.
  • Provide support to internal and regulatory audits/inspections as required.
Requirements
  • University degree in a related field.
  • Experience in compliance, audit, and risk management.
  • Knowledge of financial crimes and sanctions prevention requirements and controls (AML/CFT, Sanctions, etc.).
  • Familiarity with industry practices and professional standards.
  • Significant background in regulated payments and financial services, especially money transfer payment systems.
  • Working knowledge of a regulated environment.
  • Self-motivated with a proven track record of delivering success while working within a team environment.
  • Excellent written/oral communication skills for documentation, drafting reports, and presentations.
  • Excellent communication, presentation, and interpersonal skills, including the ability to work with and influence colleagues at all levels.
  • Excellent problem-solving skills.
  • Capable of process identification and mapping.
  • Digitally aware and experienced with process improvement, automation of manual processes.
  • Highly competent in use of MS Office tools (PowerPoint, Excel, Visio).
Corporate Security Responsibility
  • Abide by Mastercard's security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.