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Operations Coordinator

hace 2 meses


Mexicali, Baja California, México Iwc A tiempo completo
{"title": "Operations Coordinator", "description": "Job Summary

We are seeking an experienced Operations Coordinator to join our team at IWC in Mexico. The successful candidate will be responsible for assisting the Country Manager in business development, processing sales orders, and providing support to the Communications Department in marketing strategies and events.

Key Responsibilities
  • Process orders, invoices, and consignments using required formats for wholesale and retail.
  • Provide client support, including information on product requests, availability, prices, and shipping.
  • Organize and maintain client database information and accessory model stock.
  • Liaise with the PR Agency to implement brand strategies and events.
  • Coordinate with the PR Agency on assets and materials needed for publications and events.
  • Process all PLV orders in the Richemont systems and distribute to Authorized Dealers.
  • Process orders of all PLV and events items as needed.
  • Maintain all files, HQ and local, updated with all POS visuals, their measurements, track deliveries, and installation of all VM materials sent.
  • Keep VM app updated.
  • Sharepoint, SAP, and ASW processes, order releases, expense reports, returns.
  • A&P Budget control updating and monitoring.
  • Process all invoices for payment.
  • Review monthly statements to ensure all invoices are paid within established period.
  • Follow-up on the shipping and documentation for assigned products pick-up and delivery of orders.
  • Implement the local Customer Service Policy as defined by the Brand with a customer-centric approach.
  • Respond to retailer accessory and service inquiries in a timely manner.

The successful candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.

", "lang_code": "en-US"}