Country Operations Director

hace 4 días


Xico, México Selina A tiempo completo
About the Role

We are seeking a highly skilled Country Operations Director - Strategic Leader to join our team at Selina. This is an exciting opportunity to lead the country operations, reporting directly to the Country Partner. The ideal candidate will have excellent track record of operations and results delivery, with at least 5 years' experience in multi-site operations or a senior regional management role.

About You

You will be responsible for setting the strategic direction and vision for Operations across all country locations. Your key responsibilities will include:

* Participating and monitoring country goals, including each location's P&Ls and meeting established timelines.
* Aligning operational and guest experience strategies to support commercial goals and strategy.
* Being a vocal advocate for the Selina experience and brand.
* Actively participating in staff training and development.
* Leading the establishment and implementation of standard operating procedures.
* Collaborating with department representatives to ensure support for locations.
* Analyzing guest experience results to improve operations.
* Providing guidance and support to location General Managers.
* Fostering healthy relationships with local businesses and neighbors.
* Connecting location management to global functions.
* Monitoring department schedules and ensuring labor efficiency.
* Supervising environmental health and safety staff or services.

Your Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

* Excellent communication skills.
* English and native language of the country assigned.
* Experience in management F&B business (desirable).
* Smart and strategic with hands-on operational skills.
* Autonomous and self-motivated with high energy levels.
* Experience working in multicultural environments.
* Exceptional people development skills and leadership abilities.
* Strong management and negotiation skills.
* Solid reporting and analysis skills.
* Cultural fit.

About Selina

Selina is a leading hospitality company that offers a unique and unforgettable experience for our guests. We are committed to providing exceptional service, comfort, and convenience to our guests. If you are passionate about delivering outstanding results and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

Estimated Salary: $120,000 - $180,000 per year

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