Financial Support Expert

hace 1 semana


Guadalajara, Jalisco, México Bitfinex A tiempo completo
Company Overview

We are a globally distributed team on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Job Description

As a Financial Support Expert, you will be responsible for handling inquiries and requests from corporate and professional traders.

Key responsibilities include continuously upgrading your skill sets, leading by example to demonstrate full ownership of outstanding customer service, contributing to the positive customer support culture through active participation and support of our vision, initiatives, and objectives, and cross-team interactions.

  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with our practice.
  • Experience and a deep interest in working with Finance, Mathematics or Statistics is essential.
Required Skills and Qualifications

We require strong analytical ability, experience in customer relations, and excellent communication skills in English. A good understanding of trading and derivatives markets is also necessary.

  • A passion for cryptocurrency and blockchain world is highly desirable.
  • Familiarity with Office Suites (especially Excel) is a plus.
Benefits

This remote position offers a competitive salary between $60,000 - $80,000 per year, depending on your level of experience and qualifications.



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