Cooperative Training Experience Specialist

hace 3 días

Mérida, Yucatán, México Worldstrides A tiempo completo

Worldstrides is seeking a highly skilled Training and Educational Experience Coordinator to provide dedicated support to our teams delivering exceptional experiences for students. This role will focus on assisting with the Academics and Product Delivery training needs, specifically in individual student travel business units and on programs. The position requires occasional remote support during training events on nights and weekends.

This role serves as support for:

Training and training-related materials
- Ongoing maintenance of learning management systems and instructional design software
- Creation and revision of virtual modules through programs such as Articulate 360
- Remote and virtual event management

**Responsibilities**:

Participate in the support of training curriculum and event management in accordance with training objectives
- Create and coordinate event schedule organization and logistics
- Oversee training facilitator tracking
- Analyze training performance using facilitator and attendee assessment data
- Support system admin requirements for learning management system functionality
- Update and support online training modules
- Order training materials and handbooks
- Additional creative and administrative tasks as requested

**Requirements**:

Bachelor's degree
- Professional English communication skills, both written and verbal; attentive proofing and editing skills
- Advanced knowledge of Microsoft tools:

Experience with Excel
- Word
- PowerPoint development and design
- Experience managing virtual meeting platforms and collaboration tools
- Experience working within creative design platforms to generate visually informative and attractive documents and newsletters
- Openness to learning new skills, platforms, and organization structures
- Project management experience
- Excellent customer service skills and ability to respond to internal and external client requests in a fast-paced, deadline-oriented environment
- The ability to analyze and solve problems at both a strategic and functional level
- Acute attention to detail as demonstrated through organization, documentation, effective time management, and prompt follow-up
- Flexibility between collaborative teamwork and independent self-pacing
- Ability to remain focused and self-motivated
- A team-first mentality, supporting open communication, a positive attitude, and a positive team culture
- Mission-centered decision making

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