Security Expert

hace 3 semanas


Guadalajara, Jalisco, México F5 A tiempo completo

F5 Security Support Engineer Role

We're looking for a talented Security Support Engineer to join our team at F5. As a key member of our support organization, you'll play a critical role in ensuring the success of our customers.

Key Responsibilities:

  • Resolve customer issues and provide expert technical guidance
  • Document solutions and best practices for future reference
  • Collaborate with engineering teams to resolve critical issues
  • Provide recommendations for improving supportability and reliability

Requirements:

  • 2+ years of experience in operations or customer support
  • Strong background in IT, networking, or IT security
  • Excellent communication and technical skills
  • Ability to work in a distributed team environment

Preferred Qualifications:

  • Experience with container technologies, networking protocols, and security products
  • Knowledge of data representation types, public cloud platforms, and scripting languages

Physical Demands and Work Environment:

This role requires flexibility and availability outside of normal business hours to support our distributed team and respond to critical security events.


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