Security Expert
hace 3 semanas
F5 Security Support Engineer Role
We're looking for a talented Security Support Engineer to join our team at F5. As a key member of our support organization, you'll play a critical role in ensuring the success of our customers.
Key Responsibilities:
- Resolve customer issues and provide expert technical guidance
- Document solutions and best practices for future reference
- Collaborate with engineering teams to resolve critical issues
- Provide recommendations for improving supportability and reliability
Requirements:
- 2+ years of experience in operations or customer support
- Strong background in IT, networking, or IT security
- Excellent communication and technical skills
- Ability to work in a distributed team environment
Preferred Qualifications:
- Experience with container technologies, networking protocols, and security products
- Knowledge of data representation types, public cloud platforms, and scripting languages
Physical Demands and Work Environment:
This role requires flexibility and availability outside of normal business hours to support our distributed team and respond to critical security events.
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