Logistics Operations Specialist
hace 7 días
Job Summary
Expeditors is seeking a skilled Logistics Operations Specialist to join our team. As a key member of our operations team, you will be responsible for executing flawless operational performance, productivity, technical expertise, and excellent customer service.
Key Responsibilities
- Proactively monitor key metrics to achieve expected results, including employee satisfaction, operational effectiveness, and product OPA audit results.
- Exemplify and teach our company culture, mission, and goals.
- Contribute to building healthy cross-functional relationships and work environment, promoting team spirit and cohesiveness in the department.
- Comply with company controls, policies, procedures, and processes, including the credit policy.
- Properly use all Expeditor systems and tools.
- Participate in meetings as needed.
- Meet KPI standards in accordance with the Company's processes (OPS).
- Escalate issues to Lead, Supervisor, or Manager as needed.
Requirements
- 3 months to 1 year of related experience in data entry and/or training, or equivalent combination of education and experience.
- Customer satisfaction oriented.
- Good interpersonal and communication skills, ability to communicate at all levels, written and oral communication, and presentations.
- Develop and maintain a professional relationship with clients, service providers, and employees.
- Time management and attention to detail oriented.
- Ability to complete work within standard procedures, guidelines, and office policies.
- Self-driven personality.
- Good computer skills, (Excel, Word), ability to learn other computer systems and tools.
- English fluency 60%.
- Teamwork player.
- Commitment to Exemplify our culture at all times.
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