Program Management Lead

hace 2 semanas


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About Us

At Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we strive to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online.

Job Description

We are seeking a highly skilled Senior Program Manager to support our External Fulfillment programs expansion in Amazon MX team. This role focuses on unlocking blockers to enable adoption and growth of Market Place Programs, driving solutions by building collaborative relationships with various stakeholders.

Main Responsibilities
  • Identify gaps and pain points in existing processes and drive improvements with local and global teams.
  • Dive deep into issues and come up with solutions, working with product teams for long-term implementation.
  • Conceptualize and drive program changes, addressing barriers through problem solving and coordination with stakeholders.
  • Anticipate bottlenecks, provide escalation management, make trade-offs and balance the business needs versus technical constraints.
  • Gain stakeholders' support on strategy and roadmap by writing narratives and influencing peers and senior leadership.
  • Create goals and related metrics, track progress and manage through obstacles to achieve objectives.
  • Communicate performance, articulating root-cause analysis and linking to specific improvement areas.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree.
  • 6+ years of program or project management experience.
  • 5+ years of managing stakeholders in cross-functional project experience.
  • Experience using data and metrics to determine and drive improvements.
  • Fluent in both English and Spanish (verbally and in writing).
Preferred Qualifications

We are looking for candidates who have:

  • Experience in planning (short and long-term strategy), setting metrics, and roadmap development.
  • Experience working with international stakeholders across countries.
  • Experience with developing new projects and processes without a prescribed template.
Salary

The estimated salary for this position is approximately $120,000 USD per year, based on location and industry standards.



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