Program Management Director
hace 5 días
The Program Manager provides strategic leadership and direction to teams, applying in-depth disciplinary knowledge to provide value-added perspectives and advisory services. This role requires strong communication and diplomacy skills, with responsibility for the volume, quality, and timeliness of end results, as well as shared responsibility for planning and budgets.
Key Responsibilities:- Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.
- Ensures change control is executed throughout the program.
- Ensures appropriate program staffing levels.
- Creates program plans, including benefits management, stakeholder management, acceptance plans, and central program issue logs.
- Monitors program resources and ensures change control is executed throughout the program.
- Identifies, documents, and understands program dependencies.
- Identifies key stakeholders who participate in program scope definition.
- Tracks actual program costs, identifies variances, and reforecasts program costs as needed.
- Measures program management performance against standards.
- Ensures appropriate program staffing levels.
- Establishes program communication needs and creates program communication plans.
- Creates program risk management plans.
- Works with procurement teams to create, administer, track, and close program contracts.
- Makes recommendations for training and development needs for assigned personnel.
- Coaches and evaluates team performance, making recommendations for pay increases, promotions, and other opportunities.
- Assesses risk when making business decisions, considering the firm's reputation and safeguarding Citigroup, its clients, and assets.
- 5-8 years of experience in program management or equivalent.
- Qualification in program management or equivalent (PgMP/PMP/PRINCE2).
- Demonstrated experience as a Program or Project Manager and/or Lead medium to large cross-functional projects with commensurate people management experience.
- Bachelor's/University degree or equivalent experience.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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