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Education and Training Specialist

hace 2 meses

Xico, México Dyson A tiempo completo

About the Role:

The Education Specialist will be responsible for creating brand ambassadors and supporting training programs for all Dyson Mexico Employees, Experts, Stylists, and retail partners. This role will ensure that our technology is well understood and demonstrated effectively.

Main Responsibilities:

As an Education Specialist for Floor Care, Environmental Care, Lighting Care, and Wearables, you will be responsible for ensuring that the Dyson Mexico team and Experts dominate all Dyson Mexico product range and innovation. You must master supporting all product characteristics and benefits, using all available training tools.

Key Responsibilities:

  • Develop and implement continuous education programs for all product ranges, competitors' products, and industry knowledge.
  • Support brand or product activation activities, expos, product launches, and retail partners' activities, specifically in material development for presentations, training, and demos.
  • Build relationships with Dyson's Sales & Marketing teams to understand training needs through voice of customer, sales, and/or marketing data, product knowledge, and field visits.
  • Support and push Sell Out numbers through the development and effective implementation of support tools, training material, and systems.

Requirements:

The Education Specialist is a skilled facilitator with a great focus on driving results. You must use strong communication skills and positive energy to actively attract and influence key stakeholders, as well as understand and support customer needs.

Qualifications:

  • High School Diploma and/or College Degree (Completed)
  • Minimum 3 years' experience in Training or Education
  • Strong group management and facilitation skills
  • Great organization and planning skills
  • Strong written and verbal skills to communicate at all business levels
  • Solid presentation skills involving large and diverse audiences
  • Advanced knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
  • Fluent in written and spoken English
  • Desired experience in Sales
  • Desired experience in a retail environment
  • Desired certification or studies in Education, Facilitation, or Training