Technical Advisory Sr. Platform Architect

hace 4 semanas


Xico, México Servicenow A tiempo completo

**About the Role**

At ServiceNow, our goal is to help our customers achieve their digital transformation visions. As a Senior Platform Architect, you will be part of the Customer Outcomes team, responsible for accelerating platform adoption and improving customer outcomes. You will work with customers across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.

**Key Responsibilities**

  • Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
  • Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  • Translate goals to outcomes into a customer roadmap.
  • Manage technical governance, and an delivery operating model and governance.
  • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.

**Requirements**

  • 8+ years progressive experience as part of a professional services organization; or equivalent education/experience
  • Management consulting experience
  • Ability to travel up to 80%
  • ServiceNow certifications in aligned workflow
  • Industry domain expertise

**About ServiceNow**

ServiceNow is an equal employment opportunity employer. We value diversity and inclusion and are committed to creating a workplace that reflects the diversity of our customers and the communities we serve.

We believe that our employees have the power to make a positive impact on the world, and we strive to create an environment that allows them to do so. If you are passionate about technology and want to make a difference, we want to hear from you.



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