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Job Summary:
Eaton's ES AMER ESS division is currently seeking a Senior Quality Assurance Manager to lead our Quality Systems Management efforts. As a key member of our team, you will be responsible for managing, developing, implementing, maintaining, and improving our Quality System Management according to ISO 9001:2015 and the Eaton Quality System.
Key Responsibilities:
- Verify that the processes required by QS and EQMS are established, maintained, and implemented.
- Inform the Quality Supervisor about the performance of the quality management system and any improvement required.
- Develop and review documents for the quality management system.
- Assure that the documentation of the Quality Management System is controlled and managed properly at the VSM.
- Request engineering changes related to Quality.
- Assure that customer requirements are communicated through the organization.
- Support and verify that the Quality Policy and Objectives are communicated throughout the organization.
- Verify that the Layered Process Audits (LPA) are carried out according to the program established.
- Participate and give support to the Internal and External Audits.
- Start and coordinate preventive and corrective actions from internal and external audits, LPA's, QRB's, and customer complaints internal and external.
- Follow up and verify the accomplishment of them.
- Verify that the calibration program is followed.
- Assure to keep the equipment in good conditions.
- Improve the quality indicators of the VSM area.
- Follow up DMR, Internal Deviations, and Service Tickets status and assure to close them on time.
- Review and develop the quality reports required for the Quality Management System and Quality Product (Statistical Tools).
- CONC improvement project implementation (scrap, rework, warranty, ppms, etc).
- Support to other key projects of the business.
- Support to suppliers development according to the established supplier assurance procedure.
- Work with the suppliers to request corrective actions for nonconforming product and assure the follow up of these actions.
- Participate in the pilot runs of materials (sourcing, new designs, transferences, etc).
- Assure the material or product is inspected according to the work instructions, drawings, and/or procedures.
- Update Control Plans, PFMEA, and IOMS (Core Tools).
- Validate and approve Standard Work Instructions.
- Assure to receive the required training to guarantee quality of product and assure that the employees of quality are also trained to guarantee the quality of product.
- Verify that operators work according to the Training Matrix.
- Validate the training evaluation of the operators.
- Assure that the quality employees work in a safety environment.
