Leading Software Delivery Manager for Brillio

hace 2 días

Guadalajara, Jalisco, México Brillio A tiempo completo
About the Role

We are seeking a highly experienced and accomplished software delivery manager to lead our engineering and project delivery teams at Brillio. This individual will be responsible for ensuring the successful execution of projects while promoting employee career development, fostering a culture of customer advocacy, and enhancing operational efficiencies.

Key Responsibilities
  • Mentor and guide engineering and project management teams to promote professional growth and retention.
  • Conduct regular one-on-one meetings to assess team members' career goals and provide tailored development plans.
  • Identify training needs and opportunities for skill enhancement to ensure the team stays current with industry trends and technologies.
  • Project Delivery Management:
  • Oversee the planning, execution, and delivery of software projects to ensure they meet client requirements, timelines, and budgets.
  • Implement best practices in Agile methodologies, promoting iterative development, regular feedback loops, and continuous improvement.
  • Liaise with clients to understand their needs, clarify project requirements, and communicate project progress, ensuring high levels of client satisfaction.
  • Customer Advocacy:
  • Champion customer-centric approaches within the engineering team, ensuring client requirements and user experiences are prioritized in software development.
  • Actively seek client feedback to refine processes, improve product offerings, and enhance customer satisfaction.
  • Develop and maintain strong relationships with key clients, acting as a trusted advisor and advocate for their needs.
  • Operational Excellence:
  • Establish and track key performance indicators (KPIs) for project success, team productivity, and operational efficiency.
  • Identify opportunities for process improvements and cost reductions while maintaining high-quality standards.
  • Collaborate with cross-functional teams to ensure seamless integration of engineering, delivery, and operational activities.
  • Ensure financial alignment with key team objectives.
  • Strategic Planning & Collaboration:
  • Participate in strategic planning to align engineering projects with the business objectives and market opportunities.
  • Work closely with other departments, including Finance, HR, Sales, Marketing, and Customer Support, to ensure cohesive and aligned operations.
  • Stay abreast of industry trends and emerging technologies to inform strategic decisions and innovation within the firm.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field; Master's preferred.
  • Minimum 7-10 years of experience in software engineering and project management, with at least 3-5 years in a leadership role.
  • Proven track record of successfully managing software projects from inception to delivery.
  • Strong understanding of Agile methodologies and software development life cycle (SDLC).
  • Excellent interpersonal and communication skills, with the ability to advocate for both employees and customers.
  • Experience working with clients across different cultural backgrounds, particularly in North America and Latin America.

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