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Operational Excellence Program Manager
hace 2 meses
About the Role
The Operational Excellence Program Manager will be part of Marketplace external fulfillment programs and expansion in Mexico. This role requires someone who is able to think of customer and seller experience and has a high willingness to take ownership of them.
Key Responsibilities
- Ensure a world-class Seller experience in one of Amazon's fastest growing businesses and highest impact initiatives.
- Work with internal areas such as Operations, Transportation, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business.
About the Team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
What We Offer
- A day in the life of a team member who is passionate about customer and seller experience.
- Inclusive team culture that values diversity and promotes a culture of inclusion.
- Work-life balance and flexibility in working hours.
- Mentorship and career growth opportunities.
Requirements
- Knowledge of Lean principles and DMAIC methodology.
- Experience with Six Sigma tools and Lean techniques.
- Experience in program or project management.
