Senior Program Coordinator
hace 2 días
Job Summary
We are seeking a skilled Program Manager to join our team at 899 FLEXTRONICS PLASTICS SA DE CV. This role will be based in Guadalajara North, reporting to the Program Management Manager.
As a Program Manager, you will be responsible for guiding a team of cross-functional experts in the delivery of customer-focused products and services. You will oversee the development and implementation of project, pricing, and program strategies to continue delivering value to the business and its customers.
Key Responsibilities:
- Organize, plan, and direct program schedules and budgets.
- Track relevant metrics and drive action items based on results.
- Provide support with contract negotiations as required.
- Oversee interdepartmental activities to ensure completion of product development timelines, delivery, quality, and business metrics.
- Review program proposals or plans to resolve timeframes, funding requirements, procedures, staffing requirements, and resource allocation.
- Establish work plans and staffing for each program phase and arrange for personnel recruitment or assignment.
- Manage product life cycle activities with P&L and customer satisfaction, controlling different accounts of various complexities.
- Act as the primary channel of communication for customers and escalate issues as needed.
- Conduct customer satisfaction reviews and implement corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track project and program deliverables.
- Be accountable for maintaining excellent customer relations with new and existing customers.
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other protected status.
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