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Industrial Applications Engineer
hace 2 meses
The Technical Sales Engineer will provide technical advice and support to the sales and customer teams to develop, sell, and successfully implement Trelleborg product, capabilities, or service solutions that meet customer needs.
Key Responsibilities- Analyze customer technical needs and incorporate commercial aspects to develop proposals outlining how Trelleborg's products and services can meet these needs.
- Develop and deliver technical sales presentations and respond to technical questions regarding Trelleborg's products, services, and capabilities.
- Create or edit existing Trelleborg or customer prints using NX, Adobe Pro, and other image editing software.
- Manage technical prints and documents, routing, and storage using Teamcenter.
- Coordinate cross-functionally to ensure proper solutions are offered, including Trelleborg factories, SCM, and 3rd party factory engineers.
- Respond to customer questions, troubleshoot, investigate, and resolve technical problems that arise during or after implementation of Trelleborg solutions.
- Identify value propositions for solutions and be able to transition and explain customer value.
- Assist in achieving Sales Growth target and Profitability Goals.
- Process and manage engineering projects in a timely manner with a focus on project cycle velocity and project conversion.
- Understand and incorporate commercial aspects of projects when developing and providing proposals and solutions to meet customer needs.
- Visit existing and new strategic customers to focus on Total Customer Satisfaction and Generation and Conversion of Projects for Sales Growth.
- Build customer relationships and strategic partnerships, assess customer needs, and recommend appropriate product and service solutions.
- Provide market feedback and intelligence for use by the sales team, Marketing Department, Segment/Product/Lead Group personnel.
- Promote standard products and custom-engineered products and/or services where needed.
- Perform in-house product and technical trainings.
- Article number creation and setup.
- Complete KPI reporting and submit the first week of each month.
- Learn and utilize internal processes: CRM, JDE, GPS, Consense, Quality, ISO.
- Submit quote requests through supply chain for new opportunities to aid the Sales Engineer in receiving costing in a timely manner.
- Ensure full compliance with all Standard Operating Procedures, including Quality Manual and Quality Procedures.
- Represent Industrial Americas and region in cross-functional teams and projects.
- Provide innovative solutions and continuous improvements.
- Maintain a professional attitude and appearance at all times when dealing with customers.
- Minimum 1-3 years of work experience in an engineering-related field.
- Minimum of 4-year college engineering degree (Mechanical or Technical preferred).
- Strong understanding of technical prints and terminology.
- Strong knowledge of mechanical systems.
- Knowledge of rubber/plastic products, seals, and bearings is beneficial.
- Application knowledge within specified market segments, such as Fluid Power, Life Sciences, Food, Bev, Water, Off-Highway/Construction, Automotive, and Aerospace, is beneficial.
- Familiarity with ISO quality requirements is beneficial.
- Strong mechanical and technical aptitude.
- Proven proficiency and capabilities with 3D solid modeling software.
- Strong organizational skills with the ability to multi-task and manage projects with attention to detail and accuracy.
- Strong customer focus and understanding of total customer satisfaction.
- Strong understanding of the commercial side of business.
