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Night Shift Bilingual Collections Specialist
hace 2 meses
Job Summary
We are seeking a highly skilled and bilingual Collections Specialist to join our team in a night shift role. As a Collections Specialist, you will be responsible for contacting clients with higher or more complex overdue accounts to secure the settlement of the account. You will also be responsible for preventive work to avoid future overdues with accounts that have a high exposure.
Key Responsibilities
- Contact clients with higher or more complex overdue accounts to secure the settlement of the account
- Perform preventive work to avoid future overdues with accounts that have a high exposure
- Utilize analytical skills to identify and resolve complex customer issues
- Develop and maintain strong relationships with clients to ensure timely and effective resolution of accounts
Requirements
- Advanced English conversational skills
- Excellent verbal and written communication skills
- Ability to work well under pressure
- Minimum Qualifications: Desire and flexibility to learn and grow in a fast-paced environment, Organized and detail focused, Analytical skills
About American Express Services Europe Limited
American Express Services Europe Limited is a global leader in the financial services industry, providing innovative solutions to customers around the world. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Equal Opportunities Employer
American Express Services Europe Limited is an equal opportunities employer and welcomes applications from all qualified candidates.
