Bilingual Collections Specialist

hace 1 mes


Xico, México Camino Financial A tiempo completo

**About Camino Financial**

We are a leading online finance company that offers business loans and solutions to help small businesses grow. Our primary focus is on lending to Latino-owned small businesses with unmet credit demand. As a tech-driven company, we have created an online credit and educational experience that helps businesses improve their financial performance and graduate into cheaper and longer-term loans.

**About the Role**

As a Collections Specialist, you will be responsible for making daily collections calls assigned from a daily or weekly call list. Your goal will be to obtain payment or a promise to pay from assigned borrowers, consistent with our company's policies and procedures, and corresponding laws. You will also be responsible for making follow-up calls and negotiating payment plans that provide optimal value for our company.

**Key Responsibilities**

  • Make daily collections calls assigned from a daily or weekly call list
  • Obtain payment or a promise to pay from assigned borrowers
  • Make follow-up calls and negotiate payment plans
  • Provide feedback loops to Credit Underwriting to ensure riskier accounts are flagged accordingly
  • Communicate with internal customers (Member Happiness, Underwriting, and Customer Service)

**Requirements**

  • Good understanding of Commercial Lending
  • Excellent knowledge of billing procedures
  • Knowledge of various collection techniques
  • Knowledge of collection laws and regulations
  • Past experience in Collections, servicing, or customer service at a Commercial Lending Bank/Firm

**What We Offer**

  • Competitive Salary
  • Law Benefits
  • Commute Bonus
  • Groseries vouchers
  • Major medical expenses insurance

**Why Work with Us?**

  • Mission-driven company serving underbanked communities
  • High-tech firm well-positioned to exponentially grow and disrupt the financial service sector
  • Passionate, young, and experienced management team and board of advisors
  • Venture-backed start-up incubated at Harvard Business School

**Salary**: $20,000.00 - $23,000.00 per month

**Work Location**: Hybrid remote in 06700, Ciudad de México



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