Bilingual Collections Specialist
hace 1 mes
**About Camino Financial**
We are a leading online finance company that offers business loans and solutions to help small businesses grow. Our primary focus is on lending to Latino-owned small businesses with unmet credit demand. As a tech-driven company, we have created an online credit and educational experience that helps businesses improve their financial performance and graduate into cheaper and longer-term loans.
**About the Role**
As a Collections Specialist, you will be responsible for making daily collections calls assigned from a daily or weekly call list. Your goal will be to obtain payment or a promise to pay from assigned borrowers, consistent with our company's policies and procedures, and corresponding laws. You will also be responsible for making follow-up calls and negotiating payment plans that provide optimal value for our company.
**Key Responsibilities**
- Make daily collections calls assigned from a daily or weekly call list
- Obtain payment or a promise to pay from assigned borrowers
- Make follow-up calls and negotiate payment plans
- Provide feedback loops to Credit Underwriting to ensure riskier accounts are flagged accordingly
- Communicate with internal customers (Member Happiness, Underwriting, and Customer Service)
**Requirements**
- Good understanding of Commercial Lending
- Excellent knowledge of billing procedures
- Knowledge of various collection techniques
- Knowledge of collection laws and regulations
- Past experience in Collections, servicing, or customer service at a Commercial Lending Bank/Firm
**What We Offer**
- Competitive Salary
- Law Benefits
- Commute Bonus
- Groseries vouchers
- Major medical expenses insurance
**Why Work with Us?**
- Mission-driven company serving underbanked communities
- High-tech firm well-positioned to exponentially grow and disrupt the financial service sector
- Passionate, young, and experienced management team and board of advisors
- Venture-backed start-up incubated at Harvard Business School
**Salary**: $20,000.00 - $23,000.00 per month
**Work Location**: Hybrid remote in 06700, Ciudad de México
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