Digital Transformation Specialist
hace 4 semanas
Digital Transformation Specialist | The Cervantes Group
About the Role
We are seeking a highly skilled Digital Transformation Specialist to join our team at The Cervantes Group. As a key member of our digital transformation initiatives, you will play a pivotal role in collaborating with our Product Manager to envision and deliver cutting-edge customer experiences across various digital domains.
Key Responsibilities
- Collaborate closely with Digital Product Managers to design and implement customer-centric experiences, aligning them with overarching business strategies.
- Drive the delivery and maintenance of capabilities to elevate customer experience and satisfaction, ensuring they align with the digital transformation vision.
- Foster robust relationships with Digital Product Managers and Owners, promoting customer satisfaction and facilitating growth.
- Act as a liaison between business and IT leaders, local Technology teams, corporate development teams, and vendors, steering delivery, decision-making, and mitigating risks and issues.
Requirements
- Bachelor's degree in Computer Science or related field.
- Must be bilingual in English & Spanish (written, verbal).
- 5+ years of experience, demonstrating a substantial technical background in banking or financial servicing specifically within digital payment solutions.
- Extensive cross-functional experience collaborating with technology and business partners.
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