Digital Transformation Specialist

hace 4 semanas


Ciudad de México, Ciudad de México The Cervantes Group A tiempo completo

Digital Transformation Specialist | The Cervantes Group

About the Role

We are seeking a highly skilled Digital Transformation Specialist to join our team at The Cervantes Group. As a key member of our digital transformation initiatives, you will play a pivotal role in collaborating with our Product Manager to envision and deliver cutting-edge customer experiences across various digital domains.

Key Responsibilities

  • Collaborate closely with Digital Product Managers to design and implement customer-centric experiences, aligning them with overarching business strategies.
  • Drive the delivery and maintenance of capabilities to elevate customer experience and satisfaction, ensuring they align with the digital transformation vision.
  • Foster robust relationships with Digital Product Managers and Owners, promoting customer satisfaction and facilitating growth.
  • Act as a liaison between business and IT leaders, local Technology teams, corporate development teams, and vendors, steering delivery, decision-making, and mitigating risks and issues.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • Must be bilingual in English & Spanish (written, verbal).
  • 5+ years of experience, demonstrating a substantial technical background in banking or financial servicing specifically within digital payment solutions.
  • Extensive cross-functional experience collaborating with technology and business partners.


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