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Financial Analyst, A/R OTC

hace 2 meses


Ciudad de México, Ciudad de México Warner Media, LLC. A tiempo completo
About the Role:

The AR Analyst will focus on cash collections in a high transactional volume, positive team-oriented environment, with multiple invoices and titles while ensuring compliance with corporate collection and credit policies.

This position is responsible for initiating contact with customers with open balances, to secure payment and maintain customer goodwill.

The AR Analyst will confer with customers by telephone and e-mail to determine reason(s) for overdue payment, reviewing terms of the sale, service and/or contract with the customer.

The position is also charged with recording and maintaining information about the financial status and collection efforts into the ERP system in a timely basis.

The role will provide meaningful insights and resolutions relative to receivable issues.

Additionally, the role should understand the financial systems that support collections and contribute to the design and testing of systems and processes enhancements and performance.

This position will need to have excellent communication skills, working closely with each area of the order to cash team, along with internal stakeholders and the customers.

Key Responsibilities:
  1. Manage assigned portfolios by analyzing, resolving all variances, and compiling a list of necessary adjustments with backup documentation.
  2. Support collections process to help meet or exceed established monthly and yearly collection goals through timely invoice resolution and directing cash applications.
  3. Communicate discrepancies and coordinate any corrections needed with internal teams.
  4. Provide updates to senior leadership on payments.
  5. Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness.
Requirements:
  1. Fluent in English.
  2. 1 to 3 years' experience in Account Receivables reconciliations/Collections.
  3. Bachelor's degree in accounting or finance or related field is preferred.
  4. Quick problem solver, team player, good time management skills.
  5. Excellent listening, oral, and written communication skills.
  6. Experience in SAP ERP preferred.
  7. Great organizational and interpersonal skills.
  8. High level of analytical skills and problem-solving skills.
  9. Complete understanding of the Order to Cash process.
  10. Working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
  11. Ability to work independently, creatively, and efficiently.
  12. Proven track record in meeting deadlines.
Preferred Experience:

Experience in the Media Industry and/or Media Sales is preferred.