Front Desk Host
hace 3 días
We are seeking a dedicated and passionate Front Desk Clerk to join our team at Courtyard Mexicali. As a key member of our staff, you will be responsible for providing exceptional guest service and ensuring a memorable experience for all visitors.
Job DescriptionThis is not just a job - it's an opportunity to build lasting relationships with guests from around the world. You will be empowered to take the initiative to deliver a wide range of services that guide guests through their entire stay, from processing operational needs to sharing the highlights of the local area.
Key Responsibilities:- Provide warm and welcoming greetings to guests upon arrival and departure
- Process guest requests and resolve issues in a timely and professional manner
- Collaborate with colleagues to ensure seamless communication and teamwork
- Maintain accurate records and reports as required
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information
We offer a competitive salary package, including:
- $40,000 - $55,000 per year (based on location and experience)
- A comprehensive benefits program, including medical, dental, and vision insurance
- A 401(k) plan with employer matching contributions
- Opportunities for career growth and advancement
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Customer Service Representative
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