Credit and Collections Specialist
hace 2 días
The Credit & Collections Analyst will focus on customer account collections for past due amounts, ensuring timely resolution and minimizing financial losses.
Key Responsibilities:- Obtain an overview of customer account balances and generate past due notices.
- Contact customers for payment and document their response.
- Escalate collection issues to local sales staff and follow up with other departments.
- Assess and recommend escalated issues for write-offs.
- Generate and prepare periodic statements for customers.
- Monitor customer performance vs. payment commitments.
- Refund assessment for customer and aging credit balances on accounts.
- Review and provide follow-up on different mailboxes and customer service needs.
- Collection request efforts and follow-up with other departments.
- Analysis and assessment of charges customers have inquired.
- Change of payment terms and setup with other departments.
- Review and analysis of aging accounts, auctioning, and follow-up blocking of accounts.
- Customer guidance and attendance to their needs to obtain first contact resolution.
- Handle and control of customer portfolio managing back-office work needed.
- Bachelor's Degree in Business Administration, Accounting, Finance, Economy, or other related fields.
- Prior experience in a customer service environment.
- Demonstrated ability for strong customer service and negotiation skills.
- Prior experience with SAP, Word, Excel.
- Basic knowledge of order-to-cash process and customer payment applications.
- English proficiency (Advanced or Bilingual).
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Credit and Collections Specialist
hace 2 semanas
Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completoAbout the Role:The Credit and Collections Specialist will focus on customer account collections for past due amounts, ensuring timely payment and maintaining a positive customer experience.Key Responsibilities:Obtain an overview of customer account balances and generate past due notices to customers.Contact customers for payment and document their...
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Collections and Billing Specialist
hace 2 semanas
Miguel Hidalgo, Ciudad de México Working For You, S.A. de C.V. A tiempo completoThis vacancy comes from the job boardPosition available at Working For You, S.A. de C.V.Experience Required: Background in legal firms is preferred.Role: Billing and Collections AnalystEducation: Degree in Accounting, Administration, or relevant internship experience (incomplete studies acceptable).Language Skills: Intermediate to advanced English...
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Credit and Cash Analyst
hace 2 semanas
Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completoAbout the Role:The Credit and Cash Analyst will focus on customer account collections for past due amounts, ensuring timely and efficient resolution of financial discrepancies.Key Responsibilities:Obtain an overview of customer account balances and generate past due notices.Contact customers for payment and document their response.Escalate collection issues...
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Accounts Receivable Specialist
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Miguel Hidalgo, Ciudad de México Working For You, S.A. de C.V. A tiempo completoThis vacancy comes from the job boardPosition available at Working For You, S.A. de C.V.Industry: Legal ServicesRole: Billing and Collections AnalystRequired Education: Degree in Accounting, Administration, or equivalent experienceLanguage Proficiency: Intermediate to Advanced English, capable of maintaining conversationsTechnical Skills: Advanced...
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Accounts Receivable Specialist
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Miguel Hidalgo, Ciudad de México Working For You, S.A. de C.V. A tiempo completoThis vacancy comes from the job boardPosition available at Working For You, S.A. de C.V.Experience Required: Background in legal firms is preferred.Job Title: Billing and Collections AnalystEducational Background: Degree in Accounting, Administration, or equivalent, incomplete studies acceptable.Language Proficiency: Intermediate to advanced English, capable...
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