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Logistics Operations Specialist

hace 2 meses

Guadalajara, Jalisco, México Ep America, Inc. A tiempo completo
{"title": "Ground Logistics Developer", "description": "

At Ep America, Inc., we're committed to finding the perfect balance between work and life. Our company, part of Europartners Group, is proud to be a Top Company by Super Empresas and Grupo Expansión. With over 900 talented individuals, we're a dynamic team that thrives on an entrepreneurial spirit, accountability, and a winning mindset. We're always looking for ways to improve and grow, both personally and professionally. If you're a team player with a passion for serving others and a desire to push your career to the next level, we may be the perfect fit for you.

We're seeking a Ground Logistics Developer, also known as an Operations Executive, to join our team. As a Ground LD, you'll be responsible for ensuring the smooth operation of shipments, providing administrative support, and developing assigned accounts in conjunction with our commercial and sourcing teams.

Key Responsibilities:

* Design and implement shipping solutions for our customers
* Resolve conflicts and negotiate with carriers and suppliers to achieve successful operations
* Provide shipping quotations and administrative tracking of operated shipments
* Develop and retain accounts through follow-up calls and customer satisfaction
* Identify and report new opportunities for cross-selling

Work Conditions:

* Hybrid role in Mexico with high flexibility
* Full-time schedule: 8 am to 5 pm
* Availability after hours is required

Requirements:

* Bachelor's degree in Logistics, International Trade & Business, Global Trade, or similar
* 3 to 5 years of experience in international trade ground operations, supply chain, and customs
* English proficiency (B2-C1 non-negotiable)
* Excellent communication skills
* Flexible, collaborative, self-starting, and highly organized
* Keen eye for detail and dynamic problem-solving skills

What We Offer:

* Career development plan
* Competitive salary based on experience and knowledge
* Attractive productivity and performance bonuses
* Major medical expenses insurance
* Savings fund
* 50% reimbursement support for language studies and physical or wellness activities

Our roles are flexible, and you can work from home or join us in one of our offices for a few days a week.

", "requirements": "
  • Bachelor's degree in Logistics, International Trade & Business, Global Trade, or similar
  • 3 to 5 years of experience in international trade ground operations, supply chain, and customs
  • English proficiency (B2-C1 non-negotiable)
  • Excellent communication skills
  • Flexible, collaborative, self-starting, and highly organized
  • Keen eye for detail and dynamic problem-solving skills
", "benefits": "
  • Career development plan
  • Competitive salary based on experience and knowledge
  • Attractive productivity and performance bonuses
  • Major medical expenses insurance
  • Savings fund
  • 50% reimbursement support for language studies and physical or wellness activities
", "location": "Mexico", "language": "en-US"}