Business Analyst

hace 3 semanas


Xico, México Engineeringuk A tiempo completo
About this Role

We are seeking a highly skilled and motivated individual to join our team as a Business Analyst in our Latin America Client Service team. As a Business Analyst, you will play a critical role in supporting our clients and delivering exceptional service.

Key Responsibilities
  • Act as a central point of contact for clients, providing timely and effective support for their operational needs.
  • Build and maintain strong relationships with clients, anticipating their requirements and handling ongoing queries.
  • Manage client incidents, including payments, dealings, dividends, and retrocessions, ensuring timely resolution and minimizing risk.
  • Collaborate with internal and external business partners to deliver best-in-class service and experience to our clients.
  • Develop a holistic understanding of BlackRock's Operating Platform capabilities and identify opportunities for process improvement.
  • Assist in driving a consistent servicing model across the region and implementing process enhancements aligned with BlackRock's global operational model.
Requirements
  • Bachelor's degree in accounting, business management, finance, economics, or equivalent.
  • Proven experience of 1-3 years in the financial services industry, with knowledge of investment management, investment operations, and investment accounting/reporting.
  • Excellent written and verbal communication skills, with fluency in both English and Spanish.
  • Strong interpersonal skills, with the ability to adapt to evolving client needs and work in a fast-paced environment.
  • Robust data analysis and data visualization skills, with a keen eye for opportunities to build efficiency and a track record of executing improvements.
What We Offer

We offer a wide range of benefits, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, and Flexible Time Off (FTO) to support your work-life balance. Our hybrid work model enables a culture of collaboration and apprenticeship, while supporting flexibility for all.

At BlackRock, we are committed to creating an environment where our colleagues feel welcomed, valued, and supported. We strive to empower our employees and actively engage their involvement in our success.


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