Luxury Lifestyle Advisor Position in Mexico City

hace 3 días


Ciudad de México, Ciudad de México Ten Group A tiempo completo
Company Overview

Ten Group is a global leader in lifestyle and travel services, enabling world-renowned companies to achieve maximum customer satisfaction and retention since 1998. Our personalized, world-class service has empowered us to work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations worldwide.

Salary

A competitive Mexican Peso salary package (approximately $400,000 - $600,000 per year) plus a performance-based bonus structure awaits the successful candidate.

Job Description

We are seeking a professional, motivated, and committed Luxury Travel Consultant to join our team in Mexico City. As a key member of our team, you will advise our customers on the phone and by email in professional English and another European language (German, French, Italian preferred).

You will be responsible for processing customer requests from offer preparation to billing individual trips, as well as handling restaurant/club reservations, gift organization, tickets, spa/fitness, yacht, flowers, transport, sightseeing, and more. Your expertise will include making reservations with airlines, hotels, and destination agencies, preparing tailor-made offers and travel documents, creating itineraries, obtaining visas, and administrative processing.

You will mediate with passion, actively sell promotions and exclusive events, and have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture.

Required Skills and Qualifications
  • Completed tertiary qualification or equivalent training, ideally in the field of tourism.
  • Several years of professional experience in the travel industry, a tour operator, or in a travel agency.
  • GDS knowledge (preferably Amadeus) and excellent destination knowledge.
  • Excellent language skills in professional English, in written and spoken (C2 according to The Common European Framework).
  • Advanced command of spoken and written either German/French/Italian language (level C1 or higher according to The Common European Framework).
  • Service-oriented, flexible, and able to work under pressure.
  • Strong communication skills.
Benefits
  • A competitive Mexican Peso salary package (approximately $400,000 - $600,000 per year) plus a performance-based bonus structure.
  • Flexible work arrangements, including hybrid and remote work possibilities within Mexico borders.
  • Paid time away from work, including a day each year to volunteer time for a good cause that is important to you.
  • Paid Sabbaticals: one month paid Sabbatical after every five years of Service, without tapping into annual leave.
  • Lucrative Ten Loyalty Rewards program.
  • Remote Working Holidays: possibilities to travel and work.
  • Employee Discounts: access to lots of great travel and entertainment discounts as our clients' members would.


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