Applications Engineer II
hace 2 semanas
In this position, you will collaborate with the team and customers to ensure that vendor applications meet customer needs. This includes application support to deploy and maintain applications, as well as provide continued support of business/payments systems from a technical perspective.
- Implement business applications based on technical requirements supplied by the vendor to meet the business needs for system resiliency and availability.
- Perform level two and level three support and troubleshooting when needed, including participating in on-call rotation for critical systems support after-hours.
- Coordinate with vendor and other teams when elevated support is needed.
- Develop, test, and implement batch system integrations using scripting tools.
- Develop and maintain documentation on solution designs/system topologies, issue resolutions, and routine and special procedures.
- Responsible for updating tickets in the service management system and tracking time required for IT services management.
- Collaborate with associates to resolve complex issues.
- Demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities.
- Follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
- Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Actively learn, demonstrate, and foster the Umpqua corporate culture in all actions and words.
- Take personal initiative and be a positive example for others to emulate.
- Embrace our vision to become the Business Bank of Choice.
- Perform other duties as assigned.
About You:
- Bachelor's Degree related to information technology required.
- 2-4 years of experience in applications engineering required.
- Experience configuring hardware and software.
- Knowledgeable in SQL, PowerShell, and/or other scripting languages, including no-code and low-code.
- Exposure to Agile Development Methodologies.
- Experience with databases and ETL tools preferred.
- Experience with PowerBI and/or PowerAutomate preferred.
- Experience with PeopleSoft a plus.
- Microsoft Technology Associate, Microsoft Solutions Associate, or Microsoft Solutions Expert preferred.
Workstyle: Fully onsite.
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $65,000.00 to $95,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: .
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