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Cloud Engagement Strategist

hace 1 semana

Ciudad de México, Ciudad de México Inviso Corporation A tiempo completo
Job Description

As a Cloud Engagement Strategist, you will play a pivotal role in helping our clients maximize their technology investments and drive digital transformation. You will work closely with our Microsoft Consulting Group to provide actionable insights and strategic solutions that enable clients to anticipate customer needs, optimize their journey, and enhance their technology adoption.

The ideal candidate will have a strong background in Microsoft solutions, excellent analytical and communication skills, and the ability to present data-driven recommendations to both technical and non-technical stakeholders.

  • Key Responsibilities:
  • Customer Journey Analysis: Analyze and map customer journeys to identify telemetry markers that signal when a customer might require additional support or show signs of risk.
  • Data-Driven Insights: Analyze data through multiple lenses to uncover opportunities for engagement and provide insights that address specific customer needs.
  • Consulting and Recommendations: Deliver insights and recommendations to users based on data-informed models that assess maturity, stability, and commitment to the technology.
  • Partner Collaboration: Collaborate with partner teams to drive the adoption and expansion of the program.