Electrical Engineer Failure Analysis Specialist

hace 1 día


Monterrey, Nuevo León, México Signify A tiempo completo
About Signify

We are a global leader in lighting solutions, shaping the future of our planet through innovation and sustainability.

At Signify, you'll have the opportunity to work on cutting-edge projects, leveraging your skills in electrical engineering and failure analysis to drive business growth and customer satisfaction.

Job Summary

This role involves managing customer returns, performing failure analysis, and creating reports for Field Engineers. You will also be responsible for inventory management related to Return Merchandise Authorizations (RMAs).

Key Responsibilities
  • Manage and monitor customer returns, prioritizing them according to customer service priorities
  • Perform thorough failure analysis to identify root causes of product issues
  • Create and update reports for Field Engineers using SAP software
  • Conduct inventory management tasks related to RMAs
Requirements

To succeed in this role, you should have:

  • Excellent English language skills (50%)
  • Proficiency in Root Cause Analysis tools and electrical engineering principles
About the Role

This is an exciting opportunity to grow a lasting career with Signify. We offer a competitive salary, benefits, and opportunities for professional development. Our inclusive culture fosters creativity, innovation, and diversity, making us an employer of choice in the industry.

We estimate the salary for this role to be around $60,000-$80,000 per year, based on market trends and industry standards.



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