Business Finance Specialist
hace 2 meses
We are seeking a skilled Collections Analyst to join our team at Hewlett Packard.
About the Role:
The successful candidate will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process. This includes sending consolidated account statements, logging disputes, and following up with internal and external stakeholders for resolution.
Your Key Responsibilities Will Include:
- Building a strategic relationship with customers to understand their business models and identify challenges in the payment process.
- Sending consolidated account statements to AP contacts and logging disputes raised by customers.
- Following up with internal and external stakeholders for resolution of disputes.
- Conducting critical calls with Order Management groups to review dispute status, negotiate, and agree on resolution timelines.
- Holding ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations.
- FOLLOWING UP WITH CUSTOMERS' REQUESTORS (POs' creators) IN ORDER TO OBTAIN A FASTER RESOLUTION ON DIFFERENT CASES
- Communicating and having a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions.
- Escalating cases without a clear resolution path up to Director and VP level.
- Leading and/or participating in business enhancement projects across countries/regions.
What You'll Need:
- Bachelor or master's degree in Finance, Administration, Business, Economics, or similar.
- Advanced English language skills, knowledge of additional languages is a plus.
- 2 years of experience in collection, customer service, accounts payable, or receivable.
- Understanding of collection strategies and financial concepts.
- Good communication, negotiation, and conflict resolution skills.
- Ability to build relationships across teams and cultures.
- Understanding of Quote to Cash process.
Additional Benefits Package:
- Life insurance.
- Major Medical Insurance.
- Savings Fund.
- 10 paid holidays on your first year.
- Restaurant and food vouchers.
- Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs).
- Vendors discount program (Restaurants, cinema, clothing, and other).
About HP:
HP is a technology company that operates in more than 170 countries around the world. We create technology that makes life better for everyone, everywhere. Our commitment to diversity, equity, and inclusion is just who we are. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive
Estimated salary: $60,000 - $80,000 per year, depending on location and experience.
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