Senior Quality Assurance Specialist for Consumables

hace 1 semana

Xico, México Kitsch, Llc A tiempo completo

About Us

KITSCH, LLC is a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide.

Our Mission

KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.

Our Values

We believe that everyone should feel confident when purchasing our products, regardless of hair type, style, or budget.

The Role

Kitsch is seeking a highly skilled and knowledgeable Senior Quality Assurance Specialist for Consumables to become an integral part of our enthusiastic Quality team. The role will work closely with our team of product development, production, purchasing, marketing, sales, and vendors to conduct product evaluation and improvement projects, ensure products comply with regulatory requirements, product specifications, and customer satisfaction.

Key Responsibilities

  • Work closely with Product Development and vendors to conduct product launch sampling evaluation, improvement, and ensure new products are compliant with specifications, target market regulations, and customer satisfaction.
  • Work closely with Marketing, Sales, Product Development, and vendors to conduct current product evaluation, change risk analysis, and improvement projects, ensure products are compliant with regulatory requirements, product specifications, and customer satisfaction.
  • Monitor product safety, performance, and quality regularly.
  • Investigate detected defects and customer complaints with vendors and initiate preventive and corrective actions.
  • Provide clear corrective action feedback to vendors and monitor improvements progress.
  • Be an essential part of deviation, CAPA's, and change control activities.
  • Coordinate product inspections in warehouses, customer stores, and the vendor's processing sites, including overseas audits.
  • Coordinate and lead North America vendor's onsite audits.
  • Manage quarantine, withdrawals, and recalls if necessary.
  • Maintain, update, and improve Consumable vendors Quality Scorecard & Ranking.
  • Involved in all aspects of regulatory compliance, renewal compliance, and label approval.
  • Supervise QC Specialists of Consumables.
  • Perform other related duties as may be assigned.

Qualifications

  • Bachelor's degree preferred, major in engineering, bio-science, or chemical science is most preferable (consideration will be given to other science as well depending on additional qualifications).
  • At least 3+ years of work experience in a Supplier Quality Assurance function or Quality management system coordination.
  • At least 2 years of auditing experience, desirable in Pharmaceutical, Cosmetics, and Personal Care (PCPC) industries.
  • Certificates in PCPC Regulatory Affairs, Quality Operations, etc. would be considered as an asset.
  • Knowledgeable in risk analysis tools and statistical analysis.
  • Detail-oriented with strong analytical skills, excellent interpersonal and communication skills, including the ability to make convincing and assertive recommendations.
  • Business acumen with the ability to influence and negotiate with vendors and internal stakeholders.
  • Ability to multitask and prioritize key deliverables in a timely manner.
  • Excellent written and verbal communication skills in English with strong technical communication knowledge. PCPC industries writing experience is preferred.
  • Good database management skills, computer skills, project scheduling, results summary, and data analysis skills.
  • Moderate ERP knowledge is desirable.

What We Offer

  • Competitive Pay/Benefits
  • A dynamic team
  • An open mind for new growth

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