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Talent Acquisition Operations Lead
hace 2 meses
TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of approximately 45,000 employees across 23 locations in 12 countries.
We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our People First culture is reflected in our Total Rewards, Wellness, HR, and Diversity departments, which foster an inclusive environment and positive impact on the community.
The Talent Acquisition Operations Lead RoleThis strategic and hands-on role oversees and drives the operational excellence of the talent acquisition function within an organization. The successful candidate will lead a team of Talent Acquisition Operations Specialists, manage end-to-end recruitment processes, implement scalable solutions, and optimize the candidate experience.
Key Responsibilities:- Team Leadership: Provide leadership, guidance, and mentorship to a team of Talent Acquisition Operations Specialists, setting clear performance expectations and fostering a culture of continuous improvement and collaboration.
- End-to-End Process Management: Oversee and optimize end-to-end recruitment processes, including job requisition management, sourcing strategies, candidate screening, interview coordination, offer management, and onboarding.
- Applicant Tracking System (ATS) Management: Manage the administration, configuration, and optimization of the applicant tracking system, collaborating with IT and vendor partners to ensure compliance requirements are met.
- Reporting and Analytics: Develop and maintain recruitment metrics and analytics reports to measure the effectiveness of talent acquisition strategies and provide actionable insights.
- Compliance and Policy Adherence: Ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process.
- Technology and Tool Management: Evaluate, implement, and manage recruitment technologies and tools to enhance efficiency and effectiveness.
- Candidate Experience: Drive initiatives to enhance the candidate experience, ensuring a positive and consistent journey from application to onboarding.
- Continuous Improvement: Foster a culture of continuous improvement, innovation, and operational excellence within the talent acquisition function.
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
- Significant experience in talent acquisition, recruitment operations, or a related field, with a focus on process optimization and team management.
- Strong knowledge of end-to-end recruitment processes, applicant tracking systems (ATS), and recruitment technologies.
- Demonstrated leadership capabilities, with experience in managing and developing teams.
- Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.
- Strong understanding of employment laws, regulations, and compliance best practices.
- Excellent communication, collaboration, and stakeholder management skills.
- Project management expertise, including the ability to lead and execute complex projects with cross-functional teams.
TaskUs is an equal opportunities employer and welcomes applicants from diverse backgrounds. If you need reasonable accommodations in any part of the hiring process, please let us know.
