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Digital Transformation Specialist

hace 2 meses


San Pedro Garza García, Nuevo León, México SAP A tiempo completo

About the Role:

We are seeking a highly skilled and experienced IT professional to join our team as a Technology Services Consultant. As a key member of our team, you will be responsible for delivering and maintaining complex SAP landscapes, providing technical expertise and support to ensure high availability and performance.

Key Responsibilities:

  • Handle incidents, alerts, and service requests in a timely and efficient manner
  • Deliver and maintain complex SAP landscapes, ensuring high availability and performance
  • Provide technical expertise and support to ensure seamless operation of SAP systems
  • Plan, set up, implement, and operate SAP technologies to achieve ambitious service level agreements (SLAs)
  • Conceptualize, design, configure, and administer server landscapes with a focus on Linux operating systems
  • Troubleshoot and resolve hardware, OS, app, and DB-related issues that impact business operations
  • Manage daily operations to ensure high availability and performance
  • Document technical operational concepts and guidelines for implemented SAP landscapes and roll out information/knowledge to the team
  • Coordinate with international teams in global projects, crisis handling, and de-escalation initiatives
  • Specialize in one area (Basis/application, OS, or Database) and own incidents and service requests closure end-to-end

Requirements:

  • BE/BTech/MCA from a reputable institute
  • 6-9 years of work experience in Linux administration
  • IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
  • Experience on at least one public cloud service provider (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
  • Understanding of NFS, BlockDevice, Raid concepts
  • Scripting experience in Shell, Perl, Python, Go, or similar
  • Working experience in Virtualization (XEN, VMware)
  • Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
  • Experience working in an international environment, effectively collaborating with international and virtual teams
  • Capable of technical documentation and creation of knowledge-based assets (KBAs)
  • Ability to continuously acquire new knowledge proactively and independently
  • Analytical and solution-oriented thinking
  • Basic knowledge in Network and Storage (optional)

Preferred Qualifications:

  • Basic knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
  • Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
  • Working knowledge in Business Object Products (BOBI, BODS etc)
  • Working knowledge in UNIX/Linux environment, HANA DB, and Sybase ASE databases
  • Exposure to ITIL framework

About SAP:

SAP is a global leader in enterprise software and software-related services. Our innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with 200 million users and over 100,000 employees worldwide. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.