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hace 2 meses
We are seeking a highly skilled IT professional to join our team as a Technology Services Consultant. As a key member of our team, you will be responsible for delivering technical expertise and support to our clients.
Key Responsibilities- Handle incidents, alerts, and service requests in a timely and efficient manner.
- Deliver and maintain complex SAP landscapes, providing technical expertise and support as needed.
- Plan, set up, implement, and operate SAP technologies to achieve ambitious service level agreements (SLAs).
- Conceptualize, design, configure, and administer server landscapes with a focus on Linux operating systems.
- Troubleshoot and resolve hardware, OS, app, and DB-related issues that impact the business.
- Manage daily operations to ensure high availability.
- Document technical operational concepts and guidelines for implemented SAP landscapes and roll out this information to the rest of the team.
- Coordinate with international teams in global projects, crisis handling, and de-escalation initiatives.
- BE/BTech/MCA from a reputable institute.
- 6-9 years of work experience in Linux administration.
- IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix.
- Experience on at least one public cloud service provider (Microsoft Azure, Amazon Web Services, Google Cloud Platform).
- Understanding of NFS, BlockDevice, Raid concepts.
- Scripting experience in Shell, Perl, Python, Go, or similar.
- Working experience in Virtualization (XEN, VMware).
- Experience with OS monitoring, backup/restore, configuration automation technologies (Chef).
- Experience working in an international environment, effectively collaborating with international and virtual teams.
- Ability to create technical documentation and knowledge-based assets (KBAs).
- Capacity to continuously acquire new knowledge proactively and independently.
- Analytical and solution-oriented thinking.
- Basic knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector.
- Work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration).
- Working knowledge in Business Object Products (BOBI, BODS etc).
- Working knowledge in UNIX/Linux environment, HANA DB, and Sybase ASE databases.
- Exposure to ITIL framework.
SAP is a global leader in enterprise software and software-related services. Our innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with 200 million users and over 100,000 employees worldwide. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.
