Quality Assurance Specialist

hace 1 día

Guadalajara, Jalisco, México Birdman A tiempo completo
About Birdman

Birdman is a leading plant-based supplements and food company in Mexico, dedicated to delivering delicious, nutritious, and environmentally friendly products. We're committed to making a positive impact on people's lives and the planet.

The Role

We're seeking an experienced Quality Manager to join our team. As a key member of our organization, you'll be responsible for overseeing our Total Quality Management (TQM) system, ensuring compliance with industry regulations and certifications, and driving excellence in all aspects of quality management.

Key Responsibilities
  • Maintain and improve quality standards to ensure Birdman's compliance with industry regulations and certifications.
  • Manage quality systems, including the implementation, updating, and upgrading of our Quality Management Systems (QMS) to meet the highest benchmarks of quality and safety.
  • Plan and execute QA/QC activities to ensure product integrity from development through production.
  • Oversee laboratory and analytical development operations, including the development of analytical methods and standardized testing of raw materials and finished products.
  • Manage and implement continuous improvement methods to enhance Quality Control (QC) and Quality Assurance (QA) at every stage of the manufacturing and development processes.
  • Define specifications for raw materials, products, and processes to align with customer needs and stakeholder expectations.
  • Validate processes to ensure compliance with defined specifications.
  • Guarantee legal and regulatory compliance, including managing regulatory affairs and obtaining and renewing operational permits, product classifications, and marketing approvals for both Mexico and international markets.
  • Ensure regulatory compliance in communications, including product labeling and nutritional information.
  • Lead Birdman's Environmental and Occupational Safety department, ensuring compliance with best practices and fostering a safe, ergonomic work environment.
  • Manage complaints systems, conducting root cause analyses to prevent non-compliant products and improve customer satisfaction.
  • Lead, develop, and mentor a high-performing quality team to ensure they meet quality standards and contribute to the success of the organization.
Requirements
  • Bachelor's degree in Industrial Engineering, Chemical Engineering, QFB, or a related field. A Master's Degree in Quality Systems is highly preferred.
  • Minimum of 7 years of proven experience in manufacturing within the supplements, food, cosmetics, or pharmaceutical industries. At least 3 years of experience in a leadership role as a Quality Manager in one of these industries.
  • Proven experience managing Quality Management Systems (QMS) and successfully renewing FSSC22000 certifications (or equivalent). Ideally, you have implemented these systems from scratch within the industry.
  • FSSC22000 auditor certification is required. Experience with USDA Organic, Kosher, Halal, COFEPRIS GMP, and FDA FSMA certifications is a must, with auditor certification in these systems being highly desirable.
  • Knowledge of laboratory management and the development and execution of analytical methods is essential.
  • In-depth knowledge of Mexican regulations (COFEPRIS) and international regulations (Latam, USA, Europe) regarding food and dietary supplements, including labeling and good manufacturing practices.
  • Proven experience working with regulatory and legal entities such as COFEPRIS, FDA, INVIMA, etc.
  • Strong analytical and problem-solving abilities. Comfortable working in fast-paced, complex environments.
  • Excellent written and verbal communication skills in both English and Spanish.
  • Proven ability to build, mentor, and lead high-performing teams in a fast-paced, dynamic environment.
Benefits

At Birdman, we offer a competitive salary, comprehensive health, dental, and vision plans, and endless opportunities to learn and advance your career alongside a team of top performers. You'll thrive in a dynamic, startup-like culture where your contributions are valued and you can make a real impact.

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