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Sales and Experience Manager

hace 2 meses


Mexicali, Baja California, México Cartier A tiempo completo
Job Title: Senior Sales and Client Experience Manager

Cartier is seeking a highly skilled and experienced Senior Sales and Client Experience Manager to join our team in Mexico. As a key member of our sales team, you will be responsible for delivering exceptional client experiences, driving sales growth, and leading a team of sales advisors.

Key Responsibilities:
  • Commercial Performance: Achieve and exceed sales targets, develop and implement sales strategies, and work closely with the sales team to drive business growth.
  • Leadership: Manage and develop a team of sales advisors, provide coaching and guidance, and ensure a positive and united work environment.
  • Client Development and Experience: Ensure exceptional client experiences, develop long-term client relationships, and maintain a deep understanding of the client's needs and preferences.
  • Operations and Business Models: Ensure compliance with Cartier's policies and procedures, maintain a deep understanding of the brand and its products, and suggest solutions to problems related to clients.
  • Ambassadorship and Image: Uphold the ideals of the Cartier Client Experience, lead by example, and maintain a clear understanding of luxury service requirements.

Requirements: To be successful in this role, you will need to have a strong understanding of the luxury market, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. You will also need to be a team player, with a strong focus on delivering exceptional client experiences and driving sales growth.

About Cartier: Cartier is a world-renowned luxury brand, known for its high-quality products and exceptional customer service. We are committed to delivering exceptional experiences to our clients, and we are seeking a highly skilled and experienced Senior Sales and Client Experience Manager to join our team.