Aerie - Store Director - Mexico
hace 2 semanas
AEO Store Manager Job Summary
The Store Manager at American Eagle Outfitters is a critical leadership role that oversees the daily operations of the store. This position is responsible for motivating and inspiring the team to deliver exceptional customer service and achieve sales goals. Key responsibilities include leading the management team, managing the controllable components of the P&L, and driving results through effective use of technology.
Key Responsibilities:
- Lead the management team through effective implementation of performance management tools and processes.
- Manage the controllable components of the P&L to achieve all store financial and expense targets.
- Drive results through effective use of technology, including CRM, Loyalty, and social media.
- Evaluate store sales and payroll goals on a daily basis using payroll reports and tools.
- Build customer loyalty through in-store experience and social media.
- Recruit, hire, develop, and retain a high-performing management and associate team.
- Teach, train, and coach the store management team through successful completion of MDP.
- Maintain company brand standards of neat, clean, and organized sales floor, cash wrap, and fitting room.
- Lead all visual directives, including mapping and floorset planning.
Qualifications:
The ideal candidate will have a minimum of 3 years of retail or equivalent management experience, strong prioritizing, interpersonal, problem-solving, and planning skills, and knowledge and understanding of employment laws. Demonstrated ability to manage complex and competing priorities, and strong communication, presentation, delegation, and follow-up skills are also required.
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